I delayed my transaction, In the meantime the exhange ratio changed, not in my favor, And so the system block the transaction and also the support contacted me straight away to propose a refund or to carry on anyway.
Deliver your resources to your produced address – it will eventually function like a permanent deposit tackle designed just for you
The method is usually tracked within the exchange web site once you build it. Your exchange history is demonstrated on the exact same page, so we endorse to bookmark it.
DDoS attacks. Regrettably, this sort of difficulties materialize once in a while, but we are constantly happy to assist you and solve any problems;
Significant! For many currencies, we use one deposit address for all orders and thus require a memo to become specified to your deposit transaction. This memo is shown proper beneath our deposit handle.
In these instances, we persuade you to definitely Call our guidance crew. The exchange could be ongoing from there, or alternatively, you are free to request a refund.
A reliable application for our frequent users. Entry useful attributes together with transaction record and cashback from each exchange.
In the event that a customer submits a false set of files, the KYC/AML process is considered unsuccessful along with the deposited money are then refunded for the address (or addresses) the deposit was produced from, subtracting the network fees, inside of 24 hours.
The charges are precisely the same you'd see with a regular exchange: community service fees and repair costs. They are really presently included in the approximated charge you see. We assurance no excess charges in the process – what you see is Anything you get.
Select the fiat forex and enter the amount you want to send. There are more than eighty of fiat currencies, and that means you will certainly come across a person that you want.
In case a customer doesn’t desire to disclose their id for particular good reasons and refuses to deliver the documents, the KYC/AML treatment is taken into account unsuccessful along with the deposited funds are then refunded into the handle (or addresses) the deposit was produced from, subtracting ChangeNow exchange the community service fees, in just 24 hrs.
You may be questioned to conform to Unique conditions and terms. Preview your transaction details and confirm the acquisition.
Once the transaction has long been made, an address will show up. It’s a ChangeNOW address, and it’s where we be expecting to get the deposit from you.
If these actions usually do not aid, you should Get hold of our support at: [email protected] or use this link. We can get back to you personally at the earliest opportunity.